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Best Western Plus Hotel Hong Kong, Hong Kong
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Key details
About the Hotel
308 Des Voeux Road West,
Hong Kong,
China,
Guangdong
Best Western Plus Hotel Hong Kong is the first hotel in the city to carry the 'PLUS' brand of the Best Western Hotel Group. It is strategically located in the Central & Western District, just a five-minute walk from both HKU and Sai Ying Pun MTR Stations. The hotel features breathtaking views overlooking Victoria Harbour and the Macau Ferry Pier. It has been appointed as a Designated Hotel by the Government of HKSAR.
Location
The hotel is conveniently situated near major attractions, including the HK Disneyland Theme Park and the AsiaWorld Expo, accessible through the Western Harbour Tunnel and highway network. An efficient tram service, with a stop located right in front of the hotel, offers easy travel to Central, Wan Chai, and Causeway Bay. A free city shuttle service operates from the hotel to the IFC Mall, enhancing guest mobility within the city.
Rooms
All guestrooms and suites include essential amenities such as cable TV, a minibar, and a safe for added security. Many rooms are positioned on high floors, providing stunning views of the harbour. Suites are equipped with a separated living area and marble-fitted bathrooms for added comfort. Private bathrooms feature modern facilities such as complimentary toiletries, bidets, and complimentary Wi-Fi.
Eat & Drink
The hotel's café on the third floor serves an all-day menu featuring both Western and Oriental dishes, light meals, and snacks. The ground-floor Chinese restaurant specializes in authentic dim sum and seafood, catering to diverse dining preferences. For relaxation, the MTV Club on the fifth floor offers a casual atmosphere with drinks and music each evening. Breakfast includes a range of options available during weekdays.
Leisure & Business
The fitness center provides guests with opportunities for energetic workouts to maintain their exercise routines. Business travelers can utilize the business center, conference room, and complimentary newspapers available in the lobby. Additional services such as dry cleaning and babysitting are available to enhance convenience for guests. The hotel also features an indoor swimming pool for leisure activities.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Ample Storage Space
“The room had an impressive amount of storage for our belongings, making it easy to stay organized during our trip.” view full review
Effective Cleaning
“The attention to detail from the cleaning staff was phenomenal; my room was spotless every day, enhancing my overall comfort.” view full review
Bottled Water Provided
“I loved that bottled water was replenished daily, which was a refreshing touch and added convenience to my stay.” view full review
Convenient Coin Laundry
“Having a coin laundry facility available was incredibly helpful, making it simple to keep our clothes fresh during our vacation.” view full review
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Bathroom
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
308 Des Voeux Road West,
Hong Kong,
China,
Guangdong
Map view
street view
308 Des Voeux Road West,
Hong Kong,
China,
Guangdong
City landmarks
No.1 Lugard Road
Victoria Peak
3.5
km
Landmark
Man Mo Temple
1.4
km
323 Des Voeux Rd Central & New Market St
Western Market
1.3
km
Ching Lin Terrace
Lo Pan Temple
870 m
Gallery
University Museum and Art Gallery The University of Hong Kong
1.3
km
Botanical Garden
Hong Kong Zoological and Botanical Gardens
2.1
km
Church
St. John's Cathedral
2.3
km
Park
Sun Yat Sen Memorial Park
920 m
Chater Rd
The Cenotaph
2.3
km
Synagogue
Ohel Leah Synagogue
1.5
km
Upper Albert Rd
Government House
2.1
km
South of Hollywood Road
SoHo
1.1
km
No.35 Aberdeen Street
PMQ
1.7
km
Museum
Dr Sun Yat-sen Museum
1.6
km
Square
Statue Square
2.3
km
Church
Hong Kong Catholic Cathedral of the Immaculate Conception
1.9
km
Harbour
Hong Kong Macau Ferry Terminal
1.7
km
Gallery
Madame Tussauds Hong Kong
2.1
km
Museum
Hong Kong Museum of Medical Sciences
1.9
km
Jubilee St
Central-Mid-Levels Escalators
1.8
km
University
The University of Hong Kong
1.2
km
Church
Catholic Bethanie
1.2
km
west of Central
MTR Sheung Wan
1.3
km
Hong Kong Island
Hong Kong Skyline
3.3
km
Park
Hong Kong Observation Wheel
2.4
km
Park
Hong Kong Park
2.6
km
Central
Lan Kwai Fong
2.2
km
1 Queen's Road Central HSBC Central Plaza
Hong Kong and Shanghai Banking Corporation Headquarters
2.3
km
99 Queen's Road Central
The Center
1.8
km
Nearby
Gallery
Bamboo Scenes
320 m
Restaurants
Starbucks Des Voeux Road West
70 m
G/F Unit
Homeslice
40 m
Shop 3
NOC Coffee Co
90 m
321 Des Voeux Road West
Cafe Hunan
100 m
Shop B
Cafe 2
110 m
Shop C&D
Batard
130 m
165-166 Connaught Road West
Andy's Hot Pot
120 m
399-401 Queen's Road West
Ping Pong 129 Gintoneria
160 m
No.129 Second Street
Amy's Kitchen
120 m
G/F
Sportful Garden Restaurant
140 m
G/F
Potato Head Hong Kong
280 m
100 Third Street G/F
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Spacious Rooms
Great Location
Room Spray Ineffectiveness
Basic Dining Options
7.0/10
Very good
Rooms
7.3
Location
8.4
Service
7.0
Dining
6.3
Guest reviews
7.0/10
based on 15 reviews
3.5/5
based on 1229 reviews
7.5
7.5/10 based on 3515 reviews
#220 of 740 hotels in Hong Kong based on Tripadvisor
Charles
United Kingdom,
May
2024
7.4/10
The hotel is tucked up one of the corridors, clean, and well-maintained, spacious compared to other places in Hong Kong, which is the best selling point for me. The service was helpful, especially in assisting with taxis and translating English into Cantonese, although the room spray didn't help much. The location is very close to the MTR station and the Tram station, making it easy to go everywhere in Hong Kong. The dining experience was good and sufficient to start the day. Overall, a comfortable stay with some areas for improvement.
Rooms
8.0
The room was spacious, clean, and well-maintained.
Service
7.0
The service was helpful, especially with taxi assistance and translation.
Location
9.0
The location is very close to transportation hubs, ideal for exploring Hong Kong.
Dining
7.0
The dining was good and sufficient for starting the day.
Facilities
6.0
The facilities were basic but functional.
Spacious Rooms
Room Spray Ineffectiveness
Tony
United Kingdom,
February
2024
8.0/10
The hotel offers spacious rooms with awesome views of the water, a massive shower room, and a separate lounge area, although lacking open windows or working A/C. The service is warm and helpful, with friendly staff who go above and beyond including holding luggage at a nominal charge. The location provides easy access to public transport and key attractions like HK Peak, with a 25-minute journey to the ferry terminal. The dining experience offers good variety at great value, while facilities are adequate, though some amenities come at an additional cost.
Rooms
9.0
The rooms are big by HK standards, clean, and ample, with a nice and spacious layout.
Service
9.0
The service is friendly and warm, with staff speaking English and going the extra mile to assist guests.
Location
7.0
The location is convenient for accessing public transport and major attractions, though lacking open windows and working A/C.
Dining
8.0
The dining offers a good variety at great value, making it a worthwhile experience.
Facilities
7.0
The facilities are satisfactory, with additional amenities available for a price.
Roland
United Kingdom,
January
2024
8.0/10
The hotel offers spacious rooms, some of which are a bit dated, but an upgrade to a high floor with a harbor view is lovely. The room was noisy, unfortunately. The location is very convenient with easy access to transportation and dining options.
Rooms
8.0
The room was very spacious with a sitting room, great for families to bond.
Service
7.0
The service was attentive and helpful, though lacking in English language skills.
Location
9.0
The hotel is conveniently located near an MTR station and a variety of restaurants, making it easy to explore Hong Kong.
Dining
8.0
The dining experience was good, offering a wide selection at a reasonable price.
Facilities
The hotel offers standard facilities for a comfortable stay.
Eddie
United States,
January
2024
5.8/10
I felt like the rooms were the largest we have had in Asia and while they were ok for the standard Hong Kong size, they still had some smell. Unfortunately, they weren't clean, with very dusty carpets and dirty curtains. The service was a mix; while some staff members were very unfriendly and quite surly and rude, others like the bell guy were super helpful, even allowing me to leave a bag for a couple of weeks for a nominal charge. The location was pretty good, especially if you want to stay on the west side of HK island, with trams and buses right in front of the hotel and two airport buses stopping opposite. However, the dining experience was on the boring side for the money they charged, and the quality was of a very low standard.
Rooms
5.0
The rooms were the largest we have had in Asia but had some smell and were not clean with very dusty carpets and dirty curtains.
Service
6.0
The service was a mix; some staff members were very unfriendly and rude, while others were super helpful.
Location
8.0
The location was pretty good, especially for those wanting to stay on the west side of HK island, with convenient transport options.
Dining
5.0
The dining experience was boring for the money they charged and of very low standard.
Facilities
6.0
The facilities were average.
Alex
United Kingdom,
December
2023
7.6/10
The hotel offers spacious rooms with a good view and a very convenient location with easy access to tram, taxi, and MTR. The service was friendly and helpful overall, though some staff members were cold. The location is excellent, close to transportation options and local amenities. The dining experience varied, with some good value options available. The facilities were satisfactory.
Rooms
8.0
Our room was much larger than expected, providing a very good view.
Service
7.0
The staff, especially the concierge team, were friendly and helpful, but some members seemed cold and dismissive.
Location
9.0
The hotel is excellently located with easy access to tram, bus, and airport transportation.
Dining
7.0
The dining experience varied, with some good value options available.
Facilities
7.0
The hotel had satisfactory facilities available.
Jonathan
United States,
December
2023
6.6/10
The hotel room was very spacious compared to other hotels in Hong Kong and offered an extremely good rate. However, it was not clean at all, with marked curtains and bed linen falling short of the expected standard for the price paid.
Rooms
7.0
The room exceeded our expectations in terms of space but lacked cleanliness, especially considering the price paid.
Service
6.0
The concierge team was particularly helpful, but the staff seemed busy and overoccupied, especially during check-in.
Location
8.0
The hotel is located on Austin Road, Kowloon, in the older part of town with various nearby shops and eateries, making it a good stay for a busy schedule.
Dining
5.0
The dining experience was subpar, with limited variety and average quality, except for the array of fruits available.
Facilities
7.0
The hotel provides basic facilities without any standout features, but nothing extraordinary considering the price paid.
Peter
United Kingdom,
December
2023
6.6/10
This hotel has a great location, close to local restaurants and transportation. The rooms are showing signs of decay but come with a proper desk and chair. The service is helpful, compensating for some unhelpful front desk staff. The dining experience is reasonable, with some limitations. Overall, a decent choice for the price.
Rooms
6.0
The rooms are starting to show decay but come with a proper desk and chair.
Service
7.0
The service is helpful, compensating for some unhelpful front desk staff.
Location
8.0
The location is great with convenient access to local amenities and transportation.
Dining
6.0
The dining experience is reasonable, with some limitations.
Facilities
6.0
Basic facilities available.
James
United Kingdom,
November
2023
6.0/10
The hotel has both positives and negatives. It offers spacious and clean rooms, but there is a persistent tobacco smoke smell. The location is excellent with easy access to transportation options, however, the surroundings lack diverse dining choices.
Rooms
7.0
The rooms, although big and clean, had a strong tobacco smoke smell from previous guests.
Service
5.0
The service was disappointing and bordering on rude, with attempts to access the room using gadgets without proper communication.
Location
8.0
The location is ideal for transportation access but lacks international dining options. It is situated near tram and bus stops, making traveling convenient.
Dining
5.0
The breakfast choice was limited and less satisfying than expected. Improvement could be made with a wider selection including hot Western options.
Facilities
6.0
John
United Kingdom,
October
2023
6.4/10
I had a mixed experience at this hotel. The room I was in had very good soundproofing, but it wasn't ready when I arrived, which was disappointing since I had informed them of my arrival time. The facilities were what you'd expect from a mid-range hotel and the soundproofing was adequate.
Rooms
7.0
The room had very good soundproofing and was adequately equipped.
Service
6.0
The hotel staff were a mixed bag. Some were very friendly and professional, while others fell short in critical moments.
Location
8.0
The location was convenient with easy access to public transportation, although a bit away from the main shopping area. However, it was still close to key transport hubs like the metro and bus stops, making it practical for getting around.
Dining
5.0
The dining experience was average with limited choices. I would recommend not waiting until the last minute to dine as the selection might be underwhelming.
Facilities
6.0
The facilities provided were standard for a mid-range hotel, nothing exceptional.
Stephen
United Kingdom,
August
2023
8.0/10
The hotel offers a mixed experience with spacious rooms and great views but faces issues with lingering cigarette smell until midday. The ambiance inside and out is lovely, especially on the upper floors that overlook the harbor.
Rooms
7.0
The rooms had a lingering cigarette smell until 2:30 pm, but I enjoyed the overall ambiance. The view from the upper floors of the harbor was fantastic.
Service
9.0
The staff were helpful and friendly, making sure I had everything I needed in the room. They even claimed to have upgraded me to a Deluxe room.
Location
10.0
The hotel's location is superb, especially if you want to explore both Kowloon and Hong Kong Island. It's right in the middle of Kowloon, close to the promenade, Star Ferry Terminal, and public transportation options.
Dining
6.0
The dining experience was a hit and miss for me. While the food was discounted and affordable, it wasn't the tastiest. However, the homemade yogurt was a standout.
Facilities
The hotel offers standard facilities, and everything was adequate during my stay.
Walter
United States,
August
2023
7.0/10
I was pleasantly surprised by the spaciousness of the rooms in this hotel, especially for Hong Kong standards. The mini suite setup was a big plus, making the room quite big. However, the service, although friendly and attentive at times, had some issues, with communication challenges and a critical incident with a promised taxi. The location, while not the best, was still convenient with easy access to public transit options. The dining experience was a mixed bag, with staff being helpful but the food quality not meeting expectations.
Rooms
8.0
The rooms have all the facilities you'd expect from a mid-range hotel and are adequately sound-proofed.
Service
7.0
The service was friendly and attentive overall, but encountered difficulties in communication, especially with English-speaking guests.
Location
7.0
The hotel is a little away from the famous shopping and eating areas but had good access to public transit. The proximity to tram and metro stations was a plus.
Dining
6.0
The dining experience had its ups and downs. While the staff were friendly, the food quality was inconsistent, with some dishes below standard.
Facilities
The hotel has standard facilities with plenty of storage space, but the dining quality could be improved.
Allan
United Kingdom,
August
2023
6.8/10
The hotel offers spacious rooms in a good location not far from trains but struggles with cold temperatures indoors and signs of wear and tear. The service is a mix of helpful and uninviting experiences. The superb location near transportation options and business districts balances out some shortcomings. Dining options are varied but may lack timely refills. Overall, the facilities showcase room for improvement, yet the value for money remains reasonable.
Rooms
7.0
The rooms are spacious and well located near trains, though the cold floors and signs of wear are noticeable.
Service
6.0
The service is a mix of helpful and unwelcoming encounters, varying from friendly and supportive to unhelpful and bordering on rude.
Location
8.0
The hotel is conveniently located near public transportation and accessible to business districts, offering easy travel options via MTR and tram services.
Dining
7.0
The dining options offer a good variety, but guests might experience limitations in food availability if not timed correctly.
Facilities
6.0
The hotel facilities show signs of wear and tear, indicating a need for refurbishment to improve the overall guest experience.
great location
cold temperatures
Geoffrey
United Kingdom,
July
2023
8.4/10
The hotel rooms are very spacious compared to other hotels in Hong Kong and are clean, although they have a slight smell of cigarettes. The staff is friendly and accommodating, apologizing for any issues promptly and attending to requests. The location is perfect, close to public transport and surrounded by restaurants and shops. The dining experience could be improved in terms of taste, although there are good value options available. Overall, the hotel provides a comfortable stay with great convenience and friendly service.
Rooms
8.0
The rooms are spacious and clean with a slight smell of cigarettes.
Service
9.0
The staff is friendly and quick to address any concerns, ensuring a pleasant stay.
Location
10.0
The hotel is perfectly situated near public transport and a variety of dining and shopping options.
Dining
7.0
The dining options have room for improvement in taste but offer good value selections.
Facilities
8.0
The hotel offers standard facilities and amenities for a comfortable stay.
Charlie
United Kingdom,
June
2023
8.6/10
The hotel offers spacious rooms that feel more like an apartment with a fantastic view. The staff is incredibly friendly and helpful, providing a warm and welcoming atmosphere. The location is excellent, with easy access to transportation and a variety of dining options nearby. The dining experience is satisfying, offering a mix of Western and local cuisine.
Rooms
9.0
The rooms are spacious and offer a stunning view. It feels more like staying in an apartment rather than a standard hotel room.
Service
9.0
The staff here are not just friendly, they are also very helpful, making sure your stay is as pleasant as possible.
Location
9.0
The hotel is situated in an excellent location, close to various transportation options and a variety of dining establishments.
Dining
8.0
The dining options in the hotel offer a pleasing mix of Western and local foods, providing a satisfactory start to the day.
Facilities
8.0
The hotel provides convenient facilities for a comfortable stay, offering everything you need during your visit.
Great view
Far from central
Henry
United Kingdom,
May
2023
5.8/10
The hotel is in a convenient location, close to various shops and eateries. The rooms have a damp smell, and the bed was quite firm. The service was polite but lacking attention to detail. The dining options were of average value. Overall, the hotel needs refurbishment but offers a good location for exploring the town.
Rooms
5.0
The rooms had a damp smell and the bed was firm.
Service
6.0
The service was polite but lacked attention to detail.
Location
8.0
The hotel is conveniently located near shops and eateries.